Distribution Services

Ordering Information:

Orders are placed through our online catalog, and a purchase order is created, processed and transmitted to our warehouse in Ann Arbor, Michigan.

Shipping Information:

Orders are packaged and shipped in Ann Arbor, Michigan within 48 hours of receipt of each purchase order. Advance shipping notice enabled.

EDI enabled, call of for details.

Returns and Cancellation Policies:

Returns must be shipped prepaid to the Book Hub Inc. Returns address below. All current titles maybe returned, and all out of print titles are eligible for return for six months from the date a title is declared out of print. If Book Hub Inc. ceases distribution for a publisher, we will accept returns for that publisher for six months from the date of the broken agreement.

Credit can be used toward purchases--no cash refunds will be issued. Credit will only be issued if attached form is complete and returned to the below address. Book Hub Inc. Returns 5411 Jackson Road Ann Arbor, MI 48103

Book Hub Incorporated

1-831-466-0145

news@book-hub.com

Ordering Information:

Orders are placed through regional sales representation groups, by phone, by mail or our online catalog. A purchase order is then created, processed and transmitted to our warehouse in Ann Arbor, Michigan.

To contact a sales representative in your area: Email: sales@book-hub.com or contact the sales representatives directly.

MID-ATLANTIC, NEW ENGLAND (NY, MD, DE, PA, MA, RI, ME, NH, VT)

Parson Weems’ Publisher Services, LLC Chris Kerr

55 McKinley Avenue, Suite D214 White Plains, New York 10606-1675 • Phone: 914 948-4259 • Fax: 866 861-0337 • chriskerr@parsonweems.com

MID-WEST (IA, IL, IN, KS, KY, MI, MN, MO, ND, NE, OH, SD, WI)

Jack Eichkorn and Assoc. Matt Eichkorn

17662 Lasiandra Drive Chesterfield, MO 63005 • Phone: 636-537-0985 • Fax: 636-537-3319 • E-mail: jeichbooks@aol.com

SOUTHEAST (VA, WV, DC, NC, SC, GA, FL, MS, AL, KY, TN)

Southeastern Book Travelers, LLC Chip Mercer

1920 Valleydale Road, Suite 220 • Birmingham, AL 35244 • Phone: 205-682-8570 • Fax: 770-804-2013 • chipmercer@bellsouth.net

SOUTHWEST (TX, OK, AR, LA)

McLemore/Hollern & Associates Sal Mclemore & Larry Hollern

3538 Maple Park Dr Kingwood, TX, 77339-2623 • Phone: 281-360-5204 • Fax: 281-360-5215 • salmclemor@aol.com EDI enabled, call of for details.

Wholesale Discount Schedule

To Order: Phone 1-831-466-0145 or 1-831-466-0125 Fax: 1-831-515-5955 Email: orders@book-hub.com Mail: Book Hub Inc., 903 Pacific Avenue, Suite 207A, Santa Cruz, California, USA, 95060, Hours: Monday-Friday 9:00 am to 5:00 pm PST

NEW ACCOUNTS:

For more information on establishing an account as a Book Hub Inc. bookseller; email: sales@book-hub.com.

INFORMATION ON TITLES: For additional information, go to our website, www.book-hub.com or e-mail: sales@book-hub.com.

RETAIL STORES: 47% free Freight Net. 30 days. No minimum.

Nonreturnable Accounts 12+ units = 50%

S.T.O.P. Orders: 40% discount with a check or 35% if prepaid with Visa or MasterCard. $6.95 S&H fro first book, plus $1.50 for each additional book.

Terms: Prices are reviewed periodically and are subject to change without notice. Net 30 days No cash refunds Shipping charges and vendor noncompliance charge backs will not be accepted or paid.

Shipping Information: F.O.B. Ann Arbor, MI. shipped via UPS Ground unless otherwise stated. 100 weight shipments by freight carrier shipping charges are nonrefundable Overstock Returns: All sideline purchases are nonrefundable. Books in print, in saleable condition (free from all marks and stickers) are returnable beginning 90 days and before 12 months from invoice date. Returns shipping paid F.O.B. Retailer, or F.O.B. Wholesaler No prior authorization is required for returns. Full credit given with invoice information provided 50% credit without invoice information. No Cash Refund. Orders are packaged and shipped in Ann Arbor, Michigan within 48 hours of receipt of each purchase order. Advance shipping notice enabled.

Returns and Cancellation Policies:

Returns must be shipped prepaid to the Book Hub Inc. Returns address below. All current titles maybe returned, and all out of print titles are eligible for return for six months from the date a title is declared out of print. If Book Hub Inc. ceases distribution for a publisher, we will accept returns for that publisher for six months from the date of the broken agreement.

Credit can be used toward purchases--no cash refunds will be issued. Credit will only be issued if attached form is complete and returned to the below address. Book Hub Inc. Returns 5411 Jackson Road Ann Arbor, MI 48103

Title & Marketing Schedule to Publisher

Publishing production, Marketing and Sales collateral schedule deadlines will be made available to all publishers on a seasonal basis.

Title Management Database from Publisher

Publishers are required to submit title specific information per title on a seasonal basis into the form, and return the form to our office. This information will be used for creating sales collateral, as input into our purchase order processing and accounting software, tracking inventory, and for marketing and catalog purposes.

Create Sales Collateral

We create tip sheets that will be provided to the sale rep groups for seasonal catalogs, spring/winter tip sheet catalog.

Seasonal Catalogs

Book Hub produces two semi-annual catalogs, one in spring and the other in summer. They are mailed to all current independent booksellers, a select list of librarians, specialty retailers and museum stores.

Website Presence

Book Hub’s website is available to trade/wholesalers or consumers. Wholesale buyers can use the title specific information or reviews for purchasing decisions. Book Hub offers not only our website which consumers can shop by category, author and publisher, but we also have a blog and a fan page on facebook. Our Book Hub Blog is currently under development, and will allow for community forum, highlight upcoming books, authors, categories, and reviews. Our fan page on Facebook.com: keeps our social networking available and current.

Annual Shows

BEA, Frankfurt Book Fair Book Hub staff and sales representation attends Book Expo America during late May to advertise our titles and reach out to new perspective publishers. Frankfurt Book Fair is the largest international subsidiary rights show which allows Book Hub to share our publisher’s properties. Our goal is to license properties for eBook, audio book and foreign language to publishers attending the fair. We look forward to creating appointments well in advance of these important networking opportunities on behalf of our contracted publisher clients.

National Representation Groups

Beginning Spring 2010 Book Hub is pleased to announce, having signed contracts with major regional sales groups, including: Parson Weems' Publisher Services, Eichkorn & Associates, Southern Book Travelers, and McLemore/Hollern & Associates. These sales groups represent Book Hub’s catalog to major book chain accounts including: national book wholesalers, independent booksellers, mass market, libraries, educational accounts, museums, and gift channels.

Follow-up with Buyers

To ensure follow through from sales meetings conducted by sales representation groups, a rigorous program of follow-up is conducted by phone, fax, email and in-person. The purpose of these meetings is to ensure that all titles represented are fully considered for purchase. Purchase orders are secured in the field and transmitted to the Book Hub headquarters for processing and fulfillment.

Co-op Marketing Representation

Book Hub creates solutions for the challenges of cost-effective marketing in support of publisher’s seasonal title lists. Services include: authors tours, mailings, trade and consumer advertising, book specific collateral (book marks, reading group guides), social networking (facebook and blogging), trade shows, and SEO (search engine optimization).

Pick/Pack/Ship

Our warehouse and distribution center in Ann Arbor, MI receives and processes purchase orders. All orders ship within 24-48 hours upon receipt. Additional Warehouse Services Book Hub offers the following services at our warehouse in Ann Arbor, MI: title storage, mailings, rejacketing, price clipping, price stickering, errata/correction slips, display, promotional setup, prepacks, counter displays, returns and physical inventory.

Packing Slips

Packing slips are included to ensure proper receipt of products at the destination and to assist the accounts payable department.

Advance Shipping Notices

An ASN is an electronic means of notifying a receiving warehouse of an impending shipment. We do this to ensure that the books are received in an timely and efficient manner.

Invoice/Accounts Receivable

As soon as shipments leave the warehouse, an invoice is created and sent to the customer which begins the accounts receivable process.

Sales Reports

At month close, Book Hub creates an array of sales reports to capture sales per account for each publisher’s titles. These reports aid in projecting accounts receivable, cash flow analysis, inventory control, and financial forecasting.

Inventory Management

Book Hub captures inventory sales on a monthly basis. We use our in-house iPub software to facilitate capturing inventory in an accurate manner so that we may account for accurate, current accounting. Publishers may request an audit of inventory twice per year.

Payment to Publisher

Publishers are paid 90 days after the month wherein net sales occurred. Net sales is the total amount billed to customers reduced by returns and uncollected amounts.

What to Expect after the Contract

We look forward to distributing your titles to national wholesale and retail accounts. Thank you for sending the contract to our attention. With the contract signed it is now time to think about your overall sales strategy. There are three goals that Book Hub Inc is confident we can impact to increase sales success this year for your company, to elevate the relationship between each publisher and the national accounts, to help each publisher realized the importance of trade timeframes, and to help each publisher sell their titles to national accounts within trade timeframes.

Our Mission Statement:

To sustain profitable programs for publishers and with national accounts through successful sales, marketing, and operations

The selling environment for the trade book publisher has changed. In today’s market sales to the largest book trade accounts and special markets may amount to 70% of overall sales. Book Hub Inc. offers a unique distribution program formulated to generate sales to the largest accounts routinely available to trade, educational, and mass market publishers.

We are different from other books distributors, 1) we specialize in selling to national accounts, and 2) we help publishers support their titles with co-op marketing programs, publicity, and online social networking, and 3) we provide subsidiary rights agency services. These distinct activities save substantial time and money for the publisher and create sales opportunities.

How it Works:

• Book Hub Inc. charges no setup fees, and may pay for up to 66% of initial inbound freight for startup accounts

• Book Hub Inc. pays publishers promptly upon receiving accounts receivable from customers

• Exclusivity, we only represent those accounts mutually agreed upon

• Non-exclusivity, we encourage publishers to sell through house lists, with the publisher’s website, and to accounts, and associations that don’t interfere with exclusive accounts

• Provide comprehensive secure title management to all account data servers

• Secure title data from publishers with proprietary MS Access forms

• Use iPub powerful sales operations software to process purchase orders, control inventory, create invoices, provide monthly reports, and integrate accounts receivable to Quickbooks

• We secure sales solely from the largest retail and wholesale accounts, concentrating our efforts on the publisher’s largest revenue sources

• Our understanding of industry time frames and specific account procedures allows us to make the best possible sales presentation and to secure purchase orders, in a timely manner, that coincide with the publisher’s production and marketing programs

• Consistency is crucial to success, we make sales presentations to key buyers for the Fall and Spring Seasons, and follow up on purchase orders routinely

• Fulfillment of purchase orders are shipped direct from our distribution center in Ann Arbor MI

• Provide cost saving co-op marketing and publicity programs as value added support

• Help stabilize cash flow by keeping an eye print processing and inventory in iPub

Look Through the Website

In the Book Hub Inc website you will find information describing the array of services we offer, a list of accounts for which scheduled presentations are made each season, Book Hub Incorporated company contact information, and MS Access database form we require to be filled out completely for each title/product by your company. In addition, we list channels we serve, and additional marketing and book production services we provide by contract. Through the Distribution Agreement, your publishing company has a great opportunity to be stocked competitively by an array of bookselling wholesalers and retailers in participating with Book Hub Inc.

Here are the updated timeframes for sales presentation for the calendar year. There is no padding in this timeframe. Currently, Book Hub Inc has found that selling in two seasons meets the greatest flexibility for publishers. We normally sell in two seasons, spring and fall. The schedule below is used to help service larger publishers needing year round on-sale dates.

Sales Collateral Presentation Schedule for 2009

(Import Table Here)

Currently, title information due April 15, 2009, covers due April 20, 2009 for 2009 Fall Catalog, call for minor extension.

Note: For planning purposes the ship date from the Book Hub Inc. distribution center and the on sale date are the same. Plans for marketing a title should include a spread of approximately two weeks to one month between the on sales date and the publication date.

Please be aware that title information, book covers/mockups, and galleys/excerpts received after those dates listed above are late. After this date we are busy producing sales materials in advance of sales presentations to accounts. Your titles may not be prepared to be presented to buyers, and, therefore, we may ask that you delay publication to coincide with the next available sales presentation schedule.

New Client Accounts and Backlist Titles: New titles as well as previously published titles are presented to buyers within the same sales presentation schedule after receipt of contract, title information, and any upload to account servers. (Publishers are required to supply sales history, competitive/comparative analysis, and marketing plan information in support of all titles.) Be aware that buyer’s purchase decisions usually require 90-120 days after receipt of sales presentations and collateral. Frontlist titles that are presented as indicated in the schedule above allow buyers to make purchase decisions to coincide with printing schedules and launch marketing.

Publishers will need to adjust their production, marketing, and shipping schedules accordingly to ensure that sales presentations, production, and fulfillment from the Book Hub distribution center meet the target on sale date. In the past small presses received reasonable latitude. The present policies and procedures by the major retailers and wholesalers has become increasingly bottom line driven resulting in less tolerance for late rollout schedules by publishers.

Roll-out schedules meeting established timeframes offer the strongest possible initial stocking orders for titles into major accounts, This allows for solid support by the accounts, shows that your company is capable of being consistent and dependable, thus allowing for the possibility of a long term relationship with the accounts. This will allow buyers to support your company’s publishing program by offer the strongest possible initial stocking orders and for competitive backlist titles into their locations.

Required Title Information Please note the attached Title Information Form. This is a guideline for submitting title information in the provided MS Access Title Information Form. This is a list of requisite information needed by the various accounts. Several fields have been added to help us with sales presentations. All required information must be complete and supplied within the Sales Presentation Schedule for all new or backlist titles or products.

Overall, use of the title/product information will help us to generate title sheets with a book profile (sales tip & marketing handles) to supplement our catalog. This combination of information will support the buyer’s memory of the title after the presentation, and when they process the purchase order.

Book Covers & Galleys/Excerpts Book covers can be a very touchy subject for publishers while in the process of design for an upcoming season. It must be noted from the start that covers sell books and all major publishers have either jackets, or color photocopies for examination by the buyers. A title sheet without a cover does not have the same impact, and may result in lower initial stocking order quantity.

Computer generated color mockups of planned covers are relatively easy to produce in the early production stages provided that the publisher has selected artwork. Publishers will need to supply a digital file of all frontlist covers, to our office, on or before the date listed in the Sales Presentation Schedule above coinciding with the publisher’s cover due date. In addition, all backlist covers must be furnished for management to accounts soon after signing the contract. Cooperation in furnishing the highest quality covers is to your greatest benefit.

Please note, covers are required for data processing of title information into the various account’s computer systems, and result in an additional marketing and sales support to the publisher as a listing in the account’s website. Each sales kit will contain a book profile, cover, title sheet, catalog (if available) and galley or excerpt (required by Book Hub Inc. on buyer’s strong recommendation).

We request publisher’s cooperation concerning the following:

• Strong interior design and standout excellence in cover design

• Ongoing production and print capacity to fill orders

• Support demand of titles with creative marketing plans using traditional and online means

• Use of Book Hub marketing team for those publishers requiring extra help through cost effective co-op marketing and publicity programs

• Capability of publisher to meet industry timeframes, with book production and, marketing

• Attention to monthly sales and inventory reports to recap sales per title per customer

• Depend on Book Hub green book production and printing programs (with Malloy Inc)

• Consider use of Book Hub Inc Subsidiary Rights Agency for secondary rights licensing

* Creating the Sales Collateral, Presentations, Sales Operations

The following is a list of the sales and sales operations services we provide including:

• Furnish MS Access disc to publisher for accurate transmittal of title information

• Compile title information into client server system by our staff, paper output

• Complete, and submit title sheets for each account to database administrator

• Furnish copy of front list title sheets to publisher as produced by our office

• Complete, and submit title change (postponement, cancellation, out-of-print) for each account to database administrator

• Production of sales collateral including title or product sheets, profile, portfolios, and other sales and marketing material as necessary

• Sales presentations to all major book trade accounts 2-4 times annually including: B&N, Borders, Books-A-Million, Hastings, Ingram, B&T

• Sales presentations to other strong book trade accounts twice annually including: Hastings, Quality, Brodart, Unique, Follets, the distributors, Indigo/Chapters (Canada), Book Source, Bookazine, Hudson Booksellers

• Sales presentations to mass market accounts as required given current publisher’s list including: Costco, Sam’s, BJ’s, Target, Walmart, K-mart, Andersons, Levy

• Sales presentations to foreign distributors: Canada, UK, Europe, Australia, New Zealand

• Request title listing/stock on hand/model information for publisher annually from accounts

• Review accuracy of backlist title information with publisher, per account

• Review models per customer with publisher strategically upgrade where possible

• Follow up spreadsheets, and written reports on front list sales meetings per account

• Follow up with buyers via phone, fax, and e-mail to ensure PO processing

• Negotiate with AR/AP department with accounts on behalf of publisher

• Negotiate with account concerning receipt of shipments (POD) as necessary

• Negotiate paid Coop w/major book trade accounts as requested by publisher and buyer

• Pass along the best possible trade advertising rates, and publicity when possible

• Will review jacket copy, cover design, and marketing plans/PR with publisher and to help with advise on specific titles and marketing programs

• All orders sent from distribution center within 24-48 hours of receipt

• Best practices in customer service to every publisher, customers, and staff alike

Book Hub Inc process current and backlist title information from a MS Access form provided to publishers. All fields in the form that are in the disc must be filled in completely and returned within the Sales Presentation Schedule.

Additional Services:

• Matrix marketing plans and execution including trade shows/events, advertising (copy, design, print ready), mailings, PR, custom marketing per title/channel

• Coming soon, upscale online marketing services, web marketing, blogs, online book club, chat room title support, social networking sales/marketing, VOIP productions

• Subsidiary-right representation national and international

• Distribution to foreign markets

• Inhouse admin support $32/hr, skilled support $52, consulting services, $200/hr

• In house marketing production services writing and graphic design, $52/hr. plus expenses

We look forward to distributing your titles to national wholesalers and retail accounts and to readers. Please feel free to contact Book Hub Inc if you have questions and comments at 831.466.0145 or news@book-hub.com.